FIRST PRIORITY Service
The best call is the one you don't have to make. This is why we offer FIRST PRIORITY
Service for all customers.
Click to download our brochure regarding
FIRST PRIORITY Service program.
With FIRST PRIORITY SERVICE, you get these support services at no additional cost:
1. Preventative Maintenance
Factory-trained technicians will routinely schedule on-site maintenance for your
2. 24 / 7 / 365 Technical Help
Most technical issues can be resolved over the phone.
3. Priority On-Site
In cases where an on-site visit is required, a service visit can be scheduled within
Need answers fast? You can reach us in more than one way:
1. You can also reach our FIRST PRIORITY Service Help Desk at 1-866-FPI-SUPPORT
2. Email us at:FPservice@fpintl.com
3. Complete our online Service Request Form below. You will receive a reply within
Spare Parts and Training Sessions
Spare Part Ordering
Email Parts Requests
Distributor Staff Training Sessions
Open to new or existing distributor staff, our training sessions are held at FP International's facility in Thornton, Illinois.
To enroll, please contact Field Service Support Assistance.